Change and growth optimization
Talent development
“We register every new team member and responsible for respectively 2 and 3 modules of the training program of RetailCoaches.
This is a very important tool enabling us to improve the skills of our new sales people and bring them very quickly to the same level of expertise as our more experienced employees”.
This is a very important tool enabling us to improve the skills of our new sales people and bring them very quickly to the same level of expertise as our more experienced employees”.
Daniel Tamigniau
COO Night & Day
COO Night & Day
"Since November 2014, we entrust the skill development trainings of the sales people of our preferred partners, and more in specific of Night & Day, to Retail Coaches.
Result: a ‘’triple win’’ situation for all three parties:
Result: a ‘’triple win’’ situation for all three parties:
- The retailer acquires additional techniques to sell and promote his products
- Night & Day benefits directly from the skills of its employees by selling more and increasing customer retention
- JTI shows being an economic player that invests in the development of its commercial partners."
Gilles Levaux
BeLux Channel Manager Tobacco and Night-shop
Japan Tobacco International
BeLux Channel Manager Tobacco and Night-shop
Japan Tobacco International
"It has always been one of JTI’s major goals to assist its best-selling independent magazine retailers to further develop their business.
Since 2014, more than 400 independent magazine retailers have followed a Retail Coaches sales training which is clearly beneficial to all parties:
Since 2014, more than 400 independent magazine retailers have followed a Retail Coaches sales training which is clearly beneficial to all parties:
- The retailer acquires additional techniques to sell and promote his products, which allows him to sell more and increase customer retention
- JTI shows his “awareness” as “preferred partner” to his independent magazine retailers."
Serge Batter
BeLux Trade Strategy & Activation Manager
Japan Tobacco International
BeLux Trade Strategy & Activation Manager
Japan Tobacco International